Please read these terms before you book.
YOUR CONTRACT IS WITH M J Founds & Partners Trading as Anglers World Holidays, a Member of ABTA. (ABTA 42639/V1619). We are an ABTA BONDED travel OPERATOR.
We act as agents for our ferry transport and accommodation suppliers and their terms of conditions are applicable.
Office: 46 Knifesmithgate, Chesterfield S40 1RQ
Tel 01246 221717
www.anglersworld.tv
Email: info@anglers-world.co.uk
Branch office: 25 Market Place, Bolsover, S44 6PN.
For general travel: www.martins-world-travel.co.uk
- Your holiday contract.
When you make a booking, you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. A contract will exist as soon as we issue our confirmation invoice once your deposit or full balance is paid. - ABTA.
We are a Member of ABTA and are committed to maintaining the highest standards of service in accordance with ABTA’s Code of Conduct.
If you have a complaint that we are unable to resolve, you can refer the matter to ABTA’s dispute resolution scheme, which is approved by the Chartered Trading Standards Institute. To access ABTA’s simple dispute resolution procedure, please visit www.abta.com. You will also find further information there about the Code of Conduct and ABTA’s support in resolving disputes.
As ABTA is an Approved Alternative Dispute Resolution (ADR) body, Members are required to provide a link to the Online Dispute Resolution (ODR) Platform. Any complaints submitted through the ODR Platform will be handled through ABTA’s ADR process in the usual way.
Online Dispute Resolution Platform:
Please visit http://ec.europa.eu/consumers/odr
Your contact email address is: martin@anglers-world.co.uk - Your holiday price.
Our holidays/itineraries are tailor-made, and web prices are low season examples. You will be advised of the current price of the holiday that you wish to book at the time of booking and prior to your contract with us/our suppliers. Holiday prices are guaranteed against currency fluctuations once booked.
Do be aware that we incur charges from the moment you book your holiday with us. The non-refundable deposit is intended to protect us from such charges. Our standard deposit is £70 per person but this may be higher for selected holidays (i.e. more expensive/exclusive holidays). This will be detailed at the time of booking.
Holidays made within 10 weeks of departure will require full payment. Balance due dates are clearly detailed on your confirmation/invoice. If the balance is not paid in time, we reserve the right to cancel your travel arrangements and retain your deposit.
The price of your travel arrangements is fully guaranteed and will not be subject to any surcharges.
We happily accept payment by MasterCard & Visa credit/debit cards, cheques, and direct bank payments. - If you change your booking.
If, after our confirmation invoice has been issued, you wish to change your travel arrangements in any way, for example, your chosen departure date or accommodation, we will do our utmost to make these changes, but it may not always be possible.
You may be asked to pay an administration charge or if further costs are incurred to us in making this alteration. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible.
Certain travel arrangements may not be changeable after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements.
The booking conditions of our suppliers is applicable in all instances. - If you cancel your holiday.
You, or any member of your party, may cancel your travel arrangements at any time. Written notification from the person who made the booking is required to cancel a booking. Since costs are incurred by our suppliers any charges will have to be paid to us, and these costs will be passed on in full to the principal supplier.
You will have to pay cancellation charges as follows:
More than (70) days Deposit only (variable deposit based on holiday ingredients booked)
More than (56) days 40% of holiday cost
More than (30) days 80% of holiday cost
More than (2) days 90% of holiday cost
Less than one day 100% of holiday cost
Note: Our policy is to be as reasonable as possible but the amount we can refund will depend on charges levied to us by our suppliers.
If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.
Clients should ensure they buy a suitable travel insurance policy as soon as they make a booking. Insurance should offer comprehensive cover and should cover your itinerary, planned activities and expenses in an emergency. - If we change or cancel your holiday.
As we plan your holiday arrangements many months in advance, we may occasionally have to make changes or cancel your booking and we reserve the right to do so at any time.
Changes:
If we make a major change to your holiday, we will inform you as soon as reasonably possible if there is time before your departure. You will have the choice of either accepting the change of arrangements, accepting an offer of alternative travel arrangements of comparable standard from us if available (we will refund any price difference if the alternative is of a lower value) or cancelling your holiday and receiving a full refund of all monies paid. These options don’t apply for minor changes.
Examples of minor changes include change of accommodation to another of the same or higher standard, changes of carriers.
Cancellation:
We will not cancel your travel arrangements less than 10 weeks before your departure date, except for reasons of force majeure or failure by you to pay the final balance. If your holiday is cancelled by us for other reasons, you can either have a refund of all monies paid or accept an offer of alternative travel arrangements of comparable standard from us, if available.
Force Majeure:
Events or circumstances beyond our reasonable control that could not have been foreseen or avoided. These may include, but are not limited to, war, riots, industrial disputes, terrorist activity and its consequences, natural or nuclear disasters, fire, severe or adverse weather conditions, epidemics or pandemics, and unavoidable technical issues affecting transport. - If you have a complaint.
If you have a problem during your holiday, please inform the relevant supplier (e.g. your hotelier) immediately who will endeavour to put things right. If you fail to follow this simple procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were in resort and this may affect your rights under this contract.
If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to ourselves. The sooner the better and we will take this matter up with the principal supplier on your behalf. - Passport, visa and immigration requirements.
It is your responsibility to ensure that you meet all passport, visa and other immigration requirements applicable to your travel arrangements. You should check the current requirements with the relevant Embassy and/or Consulate before you travel. We cannot accept liability if you are unable to travel because of failing to comply with any passport, visa or immigration requirements.
Several countries do not recognise any extra days that are sometimes added to passport validity by the Passport Office. Always calculate the recognised duration of your passport as 10 years from the actual date of issue. - Government Action:
Each countries Government or a public authority may choose to implement rules and regulations which may restrict some in resort facilities from time to time, particularly in respect of pandemics. We will not be responsible for any circumstance not within our reasonable control.
Important Information from The Foreign Office before you book and travel.
The Foreign & Commonwealth Office (FCO) issues travel advice on destinations, which includes information on passports, visas, health, safety and security and much more.
Take the time to access and read their advice before making and completing your holiday plans
https://www.gov.uk/foreign-travel-advice

